Highwire is excited to announce that we have successfully completed our annual recertification for ISO 27001 and SOC 2. This achievement marks another year of maintaining our commitment to the highest information security standards, demonstrating our dedication to safeguarding your data, and ensuring our processes remain compliant with industry best practices.

Why Recertification Matters

Achieving certifications like ISO 27001 and SOC 2 isn’t a one-time accomplishment. It requires ongoing effort, continuous improvement, and regular audits to ensure we meet evolving security demands. The annual recertification process includes rigorous third-party evaluations of our systems, policies, and practices, reaffirming our compliance with these trusted frameworks.

Here’s why this is important for you:

Trust and Assurance: Recertification assures that we continue to prioritize the security and privacy of your data, giving you confidence in our processes.

Adapting to New Threats: The cybersecurity landscape is constantly changing, and recertification helps us stay ahead of emerging risks and new vulnerabilities.

Commitment to Continuous Improvement: Recertification ensures that Highwire is always refining our security posture, incorporating the latest technologies, and adhering to best practices.

What the Certifications Entail

ISO 27001:2022 – Staying Ahead with the Latest Standard

ISO 27001:2022 is widely considered the most comprehensive standard for information security management systems (ISMS). To ensure that their guidelines stay at pace with emerging technology, ISO published extensive updates to the standard in 2022 that reflect the importance of developing a holistic approach to key data security concepts, including network security, threat intelligence, and vulnerability management. While adherence to these ISO27001 updates won’t be mandated until October 2025, Highwire voluntarily chose to be audited against the new standard as part of our most recent audit. Highwire once again completed our audit with ZERO negative findings, even with new controls and a stricter review. This recertification under ISO27001:2022 shows that we remain committed to proactive risk management, secure data handling, and compliance with international standards.

Risk-Based Approach: We continuously evaluate risks to protect sensitive data against potential threats.

Up-to-date Policies: Our security policies and procedures are aligned with the latest best practices and regulatory changes.

Ongoing Employee Training: We ensure that all our employees are regularly trained on security protocols and threat awareness.

SOC 2 – Reaffirming Strong Security and Availability Controls

SOC 2 focuses on controls related to the security, availability, confidentiality, and privacy of the systems we use to process your data. Our SOC 2 recertification means that we continue to operate in a manner that is secure, reliable, and resilient.

Security & Monitoring: Our systems are constantly monitored to detect and prevent unauthorized access or misuse of data.

Availability & Resilience: We ensure that our services remain available and perform reliably, even in the face of unforeseen incidents.

Incident Response: We have robust processes in place to address security incidents, ensuring quick and effective resolution.

What This Means for Our Customers

Our successful annual recertification under ISO 27001 and SOC 2 demonstrates that we don’t just talk about security – we live it. For our clients and contractors, this means:

Your data is secure: You can trust that we’re using industry-leading security protocols to keep your information safe.

We’re continually improving: Our recertification shows that we’re not just maintaining security; we’re evolving it to meet the latest challenges and threats.

We’re committed to transparency: These certifications provide third-party validation of our practices, proving that we adhere to strict security standards.

Looking Ahead: Our Continuous Commitment to Security

While we’re proud of this achievement, we will always view security as an ongoing journey. As cyber threats evolve and regulations change, we are committed to continually improving our security frameworks and technologies. Our goal remains to provide our customers with peace of mind that their data is in safe hands.

Stay Secure with Highwire

Please review the Highwire Privacy Policy for more details and an overview of the principles and practices of our Information Security Management System.

If you have additional questions about our recertification or want to learn more about how we’re protecting your data, you can always reach out to us at support@highwire.com or read this article in the Highwire Help Center.

We look forward to another year of serving you securely and responsibly!